Outage in ZoomInfo

Office365 Issues Impacting Engage

Resolved Minor
June 05, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Due to widespread issues with Office365, Engage is currently unable to send emails for any Office365 users. The Office365 team is investigating the issue. Once access is restored, our Engineering team will ensure that Engage emails are once again working.
Components affected
ZoomInfo Engage

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/05/2023 04:41PM

This incident has been resolved.

MONITORING over 2 years ago - at 06/05/2023 04:15PM

Microsoft has implemented a fix to resolve the issue and Office365 users should be able to send emails through Engage again.

We will continue to monitor the situation.

INVESTIGATING over 2 years ago - at 06/05/2023 03:37PM

Due to widespread issues with Office365, Engage is currently unable to send emails for any Office365 users.

The Office365 team is investigating the issue. Once access is restored, our Engineering team will ensure that Engage emails are once again working.

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