Outage in ZoomInfo
Chorus Platform UI data Processing Delay
Resolved MinorIncident Report
Summary AI Generated
The Chorus platform experienced a 3-hour data processing delay that caused call recording statuses to incorrectly display as "Live" after calls had ended, with some users also reporting login page load failures. Calls continued to record normally throughout the incident, but UI data elements were not updating accurately. Engineers implemented a fix and initiated a reindexing process to restore correct data display, with the issue declared resolved though residual delays were expected while reindexing completed.
We are currently aware of an issue causing some delays updating call recording status and other data elements in the Chorus UI. Calls are recording, but statuses may continue to show as Live after they have ended. Our engineering team is currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/26/2026 12:02AM
The issue impacting Chorus Platform Data display is now resolved. The reindexing is still in progress so there may still be some instances of delayed updates to call status and other elements while this finishes up.
MONITORING
5 days ago - at 09/25/2026 10:15PM
A fix has been implemented the data has started to reindex. This may take some time to fully reindex, but we are closely monitoring the results.
INVESTIGATING
5 days ago - at 09/25/2026 09:04PM
We are currently aware of an issue causing some delays updating call recording status and other data elements in the Chorus UI. Calls are recording, but statuses may continue to show as Live after they have ended. Our engineering team is currently investigating.
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