Outage in ZoomInfo

RingLead- Dynamics Connection Issue

Resolved Minor
February 07, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our Engineering team is currently investigating an issue causing an issue with Ringlead connecting with Dynamics. This issue will impact all customers that are connecting Dynamics with Ringlead and users may see an error message displayed. We will provide updates as soon as we have them. Thank you for your patience as we work to resolve this issue.
Components affected
ZoomInfo Salesforce
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/07/2024 09:43PM

Our Engineering team has confirmed that the fix deployed has resolved the issue and the Dynamics connection should be working as expected.

MONITORING 11 months ago - at 02/07/2024 09:13PM

The Engineering team has deployed a fix for the issue impacting the Dynamics connection with Ringlead and the Dynamics connection should now be working as expected. The Engineering team will continue to monitor the results of the fix to ensure the issue is fully resolved. Thank you again for your patience as we worked to resolve this issue!

IDENTIFIED 11 months ago - at 02/07/2024 09:02PM

Our Engineering team has identified the cause of the Dynamics connection issue and are working on releasing a fix to resolve it. We will provide an update as soon as possible. Thank you for your patience as we work to resolve the issue.

INVESTIGATING 11 months ago - at 02/07/2024 08:57PM

Our Engineering team is currently investigating an issue causing an issue with Ringlead connecting with Dynamics. This issue will impact all customers that are connecting Dynamics with Ringlead and users may see an error message displayed. We will provide updates as soon as we have them. Thank you for your patience as we work to resolve this issue.

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