Outage in ZoomInfo
ZoomInfo - Chrome Extension
Resolved MinorIncident Report
Summary AI Generated
The ZoomInfo Chrome Extension experienced an issue causing it to endlessly load and eventually fail with an error for some users, who reported that standard troubleshooting steps like clearing cookies and reinstalling were unsuccessful. The engineering team implemented a fix after 56 minutes, requiring users to perform a hard browser refresh (CMD+Shift+R on Mac, Ctrl+Shift+R on PC) to restore functionality. The incident was fully resolved and the extension returned to normal operation.
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to endlessly load and eventually fail with an error for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 06/01/2026 04:06PM
This incident has been resolved.
MONITORING
about 16 hours ago - at 06/01/2026 03:56PM
Our Engineering team implemented a fix for this issue and the Chrome Extension should now be functioning as expected. Users may need to perform a hard refresh of their browser for the extension to load, CMD+Shift+R for Macs and Ctrl+Shift+R for PCs.
We are continuing to monitor to ensure the issue is fully resolved.
INVESTIGATING
about 17 hours ago - at 06/01/2026 03:11PM
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to endlessly load and eventually fail with an error for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
source IsDown
Users report possible problems with ZoomInfo
Reports started 26 minutes before official outage was reported
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