Outage in ZoomInfo
Chorus - Service Disruption
Resolved MajorIncident Report
Summary AI Generated
Chorus experienced a 34-minute disruption affecting login access, call recording, and email/calendar sync, during which calls may not have been captured and newly scheduled meetings may not have synced. ZoomInfo's engineering team identified and deployed a fix, fully restoring all affected functionality. Users who missed recordings can manually import them into Chorus via their video conference provider's cloud recording using the provided instructions.
We are aware of issues impacting Chorus login, call recording, and email/calendar sync. During this time, calls may not be recorded and newly scheduled calls may not sync from your calendar. Additionally, users may see an error when attempting to login to the Chorus platform.
Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/17/2026 08:09PM
The Chorus issues have been resolved.
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
MONITORING
1 day ago - at 06/17/2026 07:59PM
Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login, call recording, and email/calendar sync functionality should be fully restored.
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
INVESTIGATING
1 day ago - at 06/17/2026 07:36PM
We are aware of issues impacting Chorus login, call recording, and email/calendar sync. During this time, calls may not be recorded and newly scheduled calls may not sync from your calendar. Additionally, users may see an error when attempting to login to the Chorus platform.
Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.
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