Outage in ZoomInfo
ZoomInfo - Large List Processing Issues
Resolved MinorIncident Report
Summary AI Generated
ZoomInfo experienced approximately 3.8 hours of degraded large list processing, affecting CSV Exports, ListMatch, and Audience creation features across its platforms. The root cause was traced to a third-party vendor issue, with ZoomInfo implementing mitigation steps while working with the vendor toward resolution. The incident was resolved, with any remaining failed jobs addressable by retrying the export or list.
We are aware of and currently investigating an issue causing processing issues on large list processing including CSV Exports, ListMatch, Audience creation. During this time you may see processing delays/failures when processing large lists/exports within the ZoomInfo Platforms. We will continue to post updates as we have them.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/04/2026 11:19PM
This issue has been resolved.
Though we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.
MONITORING
2 days ago - at 08/04/2026 11:06PM
We have implemented mitigation steps on our end and are currently monitoring the results. Though we don't expect to see many failed jobs, If you do see a failed message please retry that export/list.
IDENTIFIED
2 days ago - at 08/04/2026 08:59PM
We are continuing to work with our vendor while still exploring mitigation strategies on our end. We will continue to post updates as we have them. We appreciate your patience and understanding as we explore solutions and work with our vendor.
IDENTIFIED
2 days ago - at 08/04/2026 07:41PM
We've identified this List processing issue is due to an issue one of our third party vendors is experiencing. We are both working with our vendor for updates and investigating mitigation strategies on our end where possible. We expect Jobs that experience issues will be queued for retry once the issue is resolved.
INVESTIGATING
2 days ago - at 08/04/2026 07:29PM
We are aware of and currently investigating an issue causing processing issues on large list processing including CSV Exports, ListMatch, Audience creation. During this time you may see processing delays/failures when processing large lists/exports within the ZoomInfo Platforms. We will continue to post updates as we have them.
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