Outage in Zowie
Network Degradation
Resolved MajorIncident Report
We have identified network degradation in this region stemming from a global network provider and will update as soon as we have further information.
Components affected
Zowie Standalone Widget Zowie Live Chat Widget Zowie Embedded Widget Zowie Chat APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 11/18/2025 03:44PM
The incident has been resolved.
MONITORING
7 months ago - at 11/18/2025 02:52PM
The network provider has confirmed that the issue has been resolved and service should be fully restored.
IDENTIFIED
7 months ago - at 11/18/2025 02:10PM
The network provider is continuing to implement a fix to the root cause of the degradation.
IDENTIFIED
7 months ago - at 11/18/2025 01:11PM
The network provider has identified the root cause of the degradation and is implementing a fix.
IDENTIFIED
7 months ago - at 11/18/2025 12:15PM
We are continuing to monitor the situation with the global network provider at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 and will provide further updates as more information becomes available.
IDENTIFIED
7 months ago - at 11/18/2025 11:46AM
We have identified network degradation in this region stemming from a global network provider and will update as soon as we have further information.
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