Outage in Zowie
Network Stability Issue
Resolved MajorIncident Report
We are currently investigating a wider issue with an external global network provider causing some unavailability of our systems and will update as soon as we know more.
Components affected
Zowie Frontend Zowie Standalone Widget Zowie Core GraphQL API Zowie Live Chat Widget Zowie Builder REST API Zowie Embedded Widget Zowie Chat API Zowie Builder GraphQL API Zowie Inbox GraphQL APINeed to monitor Zowie outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/05/2025 09:37AM
We no longer see any further effects of the earlier network instability.
MONITORING
about 1 month ago - at 12/05/2025 09:15AM
Per https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q , a fix has been implemented and we can see the restoration of network stability.
INVESTIGATING
about 1 month ago - at 12/05/2025 08:58AM
We are currently investigating a wider issue with an external global network provider causing some unavailability of our systems and will update as soon as we know more.
Latest Zowie outages
Network Degradation - about 2 months ago
Problems with sending email messages - 5 months ago
Users are unable to access Zowie platform - 6 months ago
Users are unable to access Zowie platform - 7 months ago
Zowie Inbox Performance Degradation - 7 months ago
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