Outage in Zscaler

Johannesburg III Datacenter Issue

Resolved Minor
February 12, 2025 - Started 8 months ago - Lasted about 2 hours

Incident Report

Zscaler has detected an issue with our Johannesburg III datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Wed, 12 Feb 2025 23:07:09 UTCOur investigation has revealed that the issue is linked to our carrier partner. Zscaler is actively working with the carrier partner to identify the cause and implement mitigation measures.

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