Outage in Zscaler
Basic Authentication Issue Affecting URL Category Exceptions
Resolved Minor
March 10, 2025 - Started about 1 year ago
- Lasted about 11 hours
Incident Report
Zscaler is currently investigating an issue impacting customers who have Basic Authentication enabled. This issue may result in certain URL category exceptions being blocked, even if authentication bypass is configured at the company level. Please note that only customers using Basic Authentication and Domain Fronting may be affected. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Mon, 10 Mar 2025 21:25:40 UTCThe root cause of the issue has been identified, and we are actively working on a fix scheduled for rollout at 00:00 UTC (17:00 PST). Any additional updates or changes will be communicated as they become available.
Components affected
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