Zscaler Client Connector Portal Issue

Zscaler has detected an issue with Zscaler Client Connector Portal Issue on its zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Root cause- The issue was caused by a software defect introduced during a recent system update.Latest Update - Mon, 16 Mar 2026 09:58:56 UTCThe fix has now been extended to the ZSN cloud, and service should be restored for all affected customers. Deployment of the fix for the ZSC cloud is currently in progress and is expected to be completed shortly as a proactive measure to ensure stability. While the deployment is ongoing, internal monitoring indicates that the ZSC cloud remains stable with no active issues reported.Update - Mon, 16 Mar 2026 07:55:31 UTCZscaler has identified the root cause and is actively working on a fix. We appreciate your patience and understanding as we resolve this issue. Additional updates will be provided as more information becomes available.Update - Mon, 16 Mar 2026 09:08:24 UTCZscaler has successfully deployed the software fix to address the ongoing service disruption. The Incident is now resolved, and all portal features have been restored to normal operation.Update - Mon, 16 Mar 2026 09:36:42 UTCThe issue previously identified on the ZS3 cloud has resurfaced on the ZSN cloud. Although initial reports were limited to ZS3, we are now extending the fix to both the ZSN and ZSC clouds to ensure a full resolution across all impacted environments.Update - Mon, 16 Mar 2026 09:58:56 UTCThe fix has now been extended to the ZSN cloud, and service should be restored for all affected customers. Deployment of the fix for the ZSC cloud is currently in progress and is expected to be completed shortly as a proactive measure to ensure stability. While the deployment is ongoing, internal monitoring indicates that the ZSC cloud remains stable with no active issues reported.