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Outage in Zscaler

IdP-initiated Authentication Issue

Resolved Minor
April 07, 2026 - Started 5 days ago - Lasted 15 minutes

Incident Report

Summary AI Generated

Zscaler experienced authentication issues affecting customers using IdP-initiated login, resulting in login failures across zscaler.net and zscloud.net cloud services. The incident impacted the Authentication component and was resolved within 15 minutes.

Zscaler is currently investigating reports of issues with its zscaler.net, zscloud.net Cloud.  Customers using IdP-initiated authentication may experience login failures.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
Components affected
Zscaler Authentication

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