Outage in Zscaler

Chennai, Chennai II Datacenter Issue

Resolved Minor
March 12, 2025 - Started 1 day ago - Lasted about 10 hours

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Outage Details

Zscaler is investigating reports of an issue with our Chennai, Chennai II datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Wed, 12 Mar 2025 07:32:38 UTCAn issue with a network provider has been identified and Zscaler is currently working with provider to mitigate the issue. For ZIA customers experiencing traffic-impacting issues, please failover to your secondary data center. For ZPA-related issues, kindly reach out to Zscaler Support to assist with failing over to the secondary data center.Update - Wed, 12 Mar 2025 09:13:22 UTCWe are continuing to work with network provider to mitigate the issue.Update - Wed, 12 Mar 2025 10:20:50 UTCZscaler has identified issue with transit network provider and working with network partners to mitigate the issue.Update - Wed, 12 Mar 2025 13:36:21 UTCWe continue to work with our network provider to investigate and mitigate the issue.

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