Outage in Zscaler
Salesforce Platform Disruption Affecting Support Services
Resolved Minor
September 16, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Zscaler experienced a Salesforce platform disruption lasting approximately 5.3 hours that impacted the Customer Support Portal, Partner Portal, and internal Service Console. The issue was escalated as highest priority and resolved in coordination with Salesforce. Only the Admin UI was identified as the affected component.
We are currently investigating a service disruption with the Salesforce platform, which is impacting our Customer Support Portal, Partner Portal and internal Service Console. We are treating this with the highest priority and are actively working with Salesforce to resolve the issue.We will provide updates here as the investigation progresses. For detailed updates, please continue to monitor this page.
Components affected
Zscaler Admin UITrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Zscaler outages
Issue accessing baui.zscalerfeed.net - 1 day ago
Experience Center Issue - 3 days ago
Data Plane and traffic forwarding issue - 3 days ago
DLP notification issue - 4 days ago
Reporting and Logging Issue - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
