September 26, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
Summary
AI Generated
Zscaler experienced a 49-minute minor incident affecting Authentication, Admin UI, and Zscaler Client Connector Admin across multiple cloud environments (zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net). The root cause was identified, and Zscaler moved into active mitigation. No full resolution confirmation was provided within the update window.
Zscaler is currently investigating reports of issues with its zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Sat, 26 Sep 2026 05:51:41 UTCZscaler has identified the root cause of the issue and is actively working on mitigation. We appreciate your patience and understanding during this time. Additional updates will be provided as more information becomes available.Update - Sat, 26 Sep 2026 05:40:44 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.Update - Sat, 26 Sep 2026 05:51:41 UTCZscaler has identified the root cause of the issue and is actively working on mitigation. We appreciate your patience and understanding during this time. Additional updates will be provided as more information becomes available.
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