Outage in Zscaler

Connectivity Issues Affecting India Data Centers

Resolved Minor

February 27, 2026 - Started 3 days ago - Lasted 33 minutes

Incident Report

Summary AI Generated

Zscaler experienced connectivity issues affecting six data centers across India (Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, and New Delhi I), impacting traffic routing for users in the APAC region. Users were advised to failover to secondary or alternate data centers to maintain service continuity. The incident was resolved after 33 minutes of investigation and remediation efforts.

Zscaler has detected an issue with our Chennai II, Hyderabad I, Kolkata I, Mumbai VI, Mumbai VII, New Delhi I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Components affected

Zscaler APAC Zscaler Chennai II Zscaler Mumbai VI Zscaler New Delhi I

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