Washington DC IV Datacenter Issue

Zscaler has detected an issue with its Washington DC IV datacenter and is currently investigating the matter. Some customers may encounter difficulties with DNS resolution. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Thu, 05 Mar 2026 16:44:12 UTCWe have identified the root cause of the issue and working on resolution.