Outage in Zscaler

Seattle Datacenter Issue

Resolved Minor

April 28, 2026 - Started about 2 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Zscaler's Seattle datacenter experienced an issue that impacted traffic routing for users in the Americas region. The company advised customers to failover to secondary or alternate datacenters while they investigated and worked to restore services. The incident was resolved after 1.1 hours once the root cause was identified and addressed.

Zscaler has detected an issue with its Seattle datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Tue, 28 Apr 2026 14:03:17 UTCThe Zscaler team has identified the root cause and is actively working to restore services.

Components affected

Zscaler Americas Zscaler Seattle

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