Outage in Zuora

Zuora Analytics experiencing elevated data latency

Resolved Minor
January 24, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Investigating - We are observing elevated data latency in Zuora Analytics resulting in customer Analytics Dashboards, Cards, and Datasets not getting refreshed in over 24 hours. Limited to Zuora Analytics. No impact on Zuora Reporting. We are investigating the issue now.
Components affected
Zuora Production Analytics Zuora Sandbox Analytics Zuora Sandbox Analytics Zuora Production Analytics Zuora Production Analytics Zuora Sandbox Analytics
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/26/2023 02:46AM

This incident has been resolved.

MONITORING over 2 years ago - at 01/25/2023 02:31AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 01/24/2023 06:33PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/24/2023 06:33PM

Investigating - We are observing elevated data latency in Zuora Analytics resulting in customer Analytics Dashboards, Cards, and Datasets not getting refreshed in over 24 hours. Limited to Zuora Analytics. No impact on Zuora Reporting. We are investigating the issue now.

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