Outage in Zuora

CyberSource payment method updater job stuck in submitting status

Resolved Minor
February 23, 2023 - Started over 2 years ago - Lasted about 18 hours
Official incident page

Need to monitor Zuora outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zuora, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with the CyberSource payment method updater jobs stuck in submitting status.
Components affected
Zuora Production Batch Operations Zuora Production Batch Operations Zuora Production Batch Operations
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/24/2023 03:21AM

This incident has been resolved.

MONITORING over 2 years ago - at 02/23/2023 01:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/23/2023 12:31PM

We have identified the issue and working on a fix.

INVESTIGATING over 2 years ago - at 02/23/2023 09:40AM

We are investigating an issue with the CyberSource payment method updater jobs stuck in submitting status.

Latest Zuora outages

SFDC OAuth Token failures impacting Zuora to Salesforce Sync - about 1 month ago
Zephr Application issue - 3 months ago
A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua - 3 months ago
NA Production UI degradation - 3 months ago
Intermittent 502 Errors on Zephr Production Sites - 4 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook