Outage in Zuora

Zuora Revenue in NA production is not accessible.

Resolved Major
March 26, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are observing the issue that Zuora Revenue in NA production is not accessible. We are investigating the issue with highest priority now.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/26/2024 11:31AM

The NA Revenue PRODUCTION access issue has now been resolved.

MONITORING 9 months ago - at 03/26/2024 11:00AM

We did not get any new tickets from other customers over the last 3 hours. Kindly adjust the monitoring status

MONITORING 9 months ago - at 03/26/2024 07:36AM

We have applied a fix and Zuora Revenue in NA production is accessible now.
We are monitoring the status.

Please note that Revenue API was not impacted by this issue.

INVESTIGATING 9 months ago - at 03/26/2024 07:12AM

We are observing the issue that Zuora Revenue in NA production is not accessible.
We are investigating the issue with highest priority now.

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