Outage in Zuora

Avalara Tax app error impacting Sandbox and Production tenants

Resolved Major
June 24, 2024 - Started over 1 year ago - Lasted 5 days
Official incident page

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Outage Details

Our team has monitored an issue with the Avalara Tax App, returning the error "(426)Upgrade Required".
Components affected
Zuora Sandbox Integrations Zuora Production Integrations Zuora Sandbox Integrations Zuora Sandbox Integrations
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/29/2024 12:04AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/28/2024 10:55PM

Avalara's engineering team has just let us know a change has been implemented and this issue should now be resolved.

IDENTIFIED over 1 year ago - at 06/28/2024 05:41PM

Avalara has identified the issue and are actively working on the fix.

IDENTIFIED over 1 year ago - at 06/27/2024 08:20AM

We are continuing to collaborate with the Avalara team and are awaiting their update

IDENTIFIED over 1 year ago - at 06/24/2024 12:40PM

We have reached out to Avalara regarding the error “(426) Upgrade Required” and are actively collaborating with them to investigate and resolve the issue.

IDENTIFIED over 1 year ago - at 06/24/2024 07:07AM

Our team has monitored an issue with the Avalara Tax App, returning the error "(426)Upgrade Required".

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