Outage in Zuora

Delay in Data Exports in NA2 Production

Resolved Minor
September 24, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have observed delays in Data Exports for a subset of customers in NA2 production. Such Data Exports are in “Pending” status. We’re investigating this with the highest priority.
Components affected
Zuora Production Batch Operations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/24/2024 03:37AM

This incident has been resolved.

MONITORING 3 months ago - at 09/24/2024 12:36AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 09/24/2024 12:04AM

We have observed delays in Data Exports for a subset of customers in NA2 production. Such Data Exports are in “Pending” status. We’re investigating this with the highest priority.

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