Outage in Zuora

Promo Codes application UI is not accessible via the Zuora UI

Resolved Minor

October 22, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where the Promo Codes application is not accessible via the UI. We can confirm even though the application is not accessible via the UI currently, it continues to process promo codes.

Components affected

Zuora Marketplace (Connect) - Production

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/22/2024 09:21AM

This incident has been resolved.

MONITORING 3 months ago - at 10/22/2024 08:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/22/2024 08:31AM

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