Outage in Zuora

Increased Latency in Zuora Connector for Salesforce CRM impacting EU Production

Resolved Minor
November 21, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have detected increased latency in Zuora Connector for Salesforce CRM impacting EU production tenants. We have implemented a fix and are monitoring the results
Components affected
Zuora Production Integrations
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/21/2024 05:35AM

This incident has been resolved.

MONITORING 2 months ago - at 11/21/2024 02:46AM

We have detected increased latency in Zuora Connector for Salesforce CRM impacting EU production tenants. We have implemented a fix and are monitoring the results

Latest Zuora outages

CyberSource Payment Method Updater (PMU) jobs not completed for a subset of Production tenants - about 1 month ago
Intermittent Performance Degradation on a Subset of NA2 Production - about 1 month ago
Intermittent Performance Degradation on a Subset of EU Production - about 1 month ago
Zuora Login via UI Unavailable for Subset of Users - about 1 month ago
Delay in invoice pdf generation on NA2 production environment - about 2 months ago

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