Outage in Zuora

Delay in Notifications in NA Sandbox

Resolved Minor
November 21, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have observed a notification delay in the NA Sandbox environment. We have identified the reason for this delay and working on resolving it
Components affected
Zuora Sandbox API Zuora Sandbox Integrations Zuora Sandbox UI
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/21/2024 06:06AM

This incident has been resolved.

MONITORING 2 months ago - at 11/21/2024 04:23AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/21/2024 04:13AM

We have observed a notification delay in the NA Sandbox environment. We have identified the reason for this delay and working on resolving it

Latest Zuora outages

CyberSource Payment Method Updater (PMU) jobs not completed for a subset of Production tenants - about 1 month ago
Intermittent Performance Degradation on a Subset of NA2 Production - about 1 month ago
Intermittent Performance Degradation on a Subset of EU Production - about 1 month ago
Zuora Login via UI Unavailable for Subset of Users - about 1 month ago
Delay in invoice pdf generation on NA2 production environment - about 2 months ago

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