Outage in Zuora

A subset of customers would have experienced a delay in processing the scheduled jobs on NA1 production

Resolved Minor
November 22, 2024 - Started 30 days ago - Lasted about 11 hours
Official incident page

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Outage Details

The processing of jobs scheduled to execute between 3:02 AM PT to 5:17 AM PT on NA1 Production would have been delayed until the scheduler system recovered at 5:17 AM PT. This also led to errors in the UI when attempting to schedule runs during the impacted timeframe.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/23/2024 01:24AM

This incident has been resolved.

MONITORING 30 days ago - at 11/22/2024 06:25PM

We are continuing to monitor for any further issues.

MONITORING 30 days ago - at 11/22/2024 02:46PM

The processing of jobs scheduled to execute between 3:02 AM PT to 5:17 AM PT on NA1 Production would have been delayed until the scheduler system recovered at 5:17 AM PT. This also led to errors in the UI when attempting to schedule runs during the impacted timeframe.

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