Outage in Zuora

Subset of users cannot log in to API Sandbox and Central Sandbox tenants through OneID

Resolved Minor
December 05, 2024 - Started 17 days ago - Lasted about 4 hours
Official incident page

Need to monitor Zuora outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zuora, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating OneID login errors on Sandbox and Central Sandbox environments which have impacted a subset of users.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/05/2024 12:39PM

This incident has been resolved.

MONITORING 17 days ago - at 12/05/2024 10:06AM

We have identified the impact, which can be resolved by clearing your browser cache related to *.zuora.com domains.

INVESTIGATING 17 days ago - at 12/05/2024 09:51AM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 12/05/2024 08:40AM

We are investigating OneID login errors on Sandbox and Central Sandbox environments which have impacted a subset of users.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime