Outage in Zuora

Delay in invoice pdf generation on NA2 production environment

Resolved Minor
December 06, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

A subset of the tenants in the NA2 production environment are facing performance degradation on Invoice PDF generation.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/07/2024 07:24AM

This incident has been resolved.

MONITORING about 2 months ago - at 12/06/2024 10:47PM

The issue has been fixed and we are monitoring the result.

INVESTIGATING about 2 months ago - at 12/06/2024 09:52PM

A subset of the tenants in the NA2 production environment are facing performance degradation on Invoice PDF generation.

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