Outage in Zuora

Intermittent Performance Degradation on a Subset of EU Production

Resolved Minor
December 11, 2024 - Started about 1 month ago - Lasted about 15 hours
Official incident page

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Outage Details

We have observed intermittent latency on Notification, Salesforce Real Time Sync on EU Production with Zuora ID ZID-EU1-PROD-6.
Components affected
Zuora Production Integrations Zuora Production UI Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2024 12:18AM

This incident has been resolved.

MONITORING about 1 month ago - at 12/11/2024 11:01AM

We have identified the issue and the latency is decreasing.
We continue to monitor.

INVESTIGATING about 1 month ago - at 12/11/2024 09:06AM

We have observed intermittent latency on Notification, Salesforce Real Time Sync on EU Production with Zuora ID ZID-EU1-PROD-6.

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