Outage in Zuora

Intermittent Performance Degradation on a Subset of NA2 Production

Resolved Minor
December 13, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor Zuora outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zuora, and never miss an outage again.
Start Free Trial

Outage Details

We observed a performance degradation impacting customers in NA2 production with Zuora ID ZID-NA2-PROD-13. A fix has been implemented and we are monitoring the results.
Components affected
Zuora Production Batch Operations Zuora Production Analytics Zuora Production API Zuora Production Integrations Zuora Production UI
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/13/2024 06:17AM

This incident has been resolved.
Impacted timeframe: 8:02 PM to 8:22 PM PST

MONITORING 2 months ago - at 12/13/2024 04:37AM

We observed a performance degradation impacting customers in NA2 production with Zuora ID ZID-NA2-PROD-13.
A fix has been implemented and we are monitoring the results.

Latest Zuora outages

Zuora Connector for Salesforce CRM sync issue impacting child object record sync for a subset of tenants on 2/21 - 1 day ago
Zuora Reporting service degradation in EU production - 3 days ago
Performance degradation on Data Query for a subset of EU Production tenants - 4 days ago
Zuora Connector for Salesforce CRM Sync Performance degradation for NA production tenants between 1:25 pm PST - 3:20 pm PST - 6 days ago
Performance degradation affecting custom objects v2 API calls on EU and NA1 Production - 12 days ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3747 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook