Outage in Zuora

Intermittent Performance Degradation on a Subset of NA2 Production

Resolved Minor
December 13, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We observed a performance degradation impacting customers in NA2 production with Zuora ID ZID-NA2-PROD-13. A fix has been implemented and we are monitoring the results.
Components affected
Zuora Production Batch Operations Zuora Production Analytics Zuora Production API Zuora Production Integrations Zuora Production UI
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/13/2024 06:17AM

This incident has been resolved.
Impacted timeframe: 8:02 PM to 8:22 PM PST

MONITORING about 1 month ago - at 12/13/2024 04:37AM

We observed a performance degradation impacting customers in NA2 production with Zuora ID ZID-NA2-PROD-13.
A fix has been implemented and we are monitoring the results.

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