Outage in Zuora

Issue Creating/Editing/Saving Product Rate Plans in Sandbox Environments

Resolved Minor
January 22, 2025 - Started about 1 month ago - Lasted about 22 hours
Official incident page

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Outage Details

A subset of customers are experiencing issues creating/editing/saving product rate plans in API Sandbox.
Components affected
Zuora Sandbox API Zuora Sandbox API Zuora Sandbox API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/23/2025 06:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/23/2025 01:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/22/2025 08:23PM

A subset of customers are experiencing issues creating/editing/saving product rate plans in API Sandbox.

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