Outage in Zuora

API/UI performance degradation for a subset of EU Production tenants

Resolved Minor
January 27, 2025 - Started 28 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an API/UI performance degradation for a subset of EU Production tenants, where some API / UI calls are slower than usual.
Components affected
Zuora Production UI Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 01/27/2025 04:07PM

This incident has been resolved.

MONITORING 28 days ago - at 01/27/2025 03:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 28 days ago - at 01/27/2025 02:40PM

We are currently investigating an API/UI performance degradation for a subset of EU Production tenants, where some API / UI calls are slower than usual.

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