Outage in Zuora

Performance Degradation for a subset of tenants in Central Sandbox

Resolved Minor
February 04, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants. A fix has been implemented and we are monitoring the results.
Components affected
Zuora Central Sandbox Zuora Central Sandbox
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/06/2025 06:39AM

This incident has been resolved.

MONITORING about 2 months ago - at 02/04/2025 04:07PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/04/2025 03:18PM

We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants.
A fix has been implemented and we are monitoring the results.

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