Outage in Zuora

Performance degradation affecting custom objects v2 API calls on EU and NA1 Production

Resolved Minor
February 12, 2025 - Started about 2 months ago - Lasted 38 minutes
Official incident page

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Outage Details

We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.
Components affected
Zuora Production API Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/12/2025 02:24PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/12/2025 01:47PM

We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.

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