Outage in Zuora

Performance degradation affecting custom objects v2 API calls on EU and NA1 Production

Resolved Minor
February 12, 2025 - Started 12 days ago - Lasted 38 minutes
Official incident page

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Outage Details

We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.
Components affected
Zuora Production API Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 02/12/2025 02:24PM

This incident has been resolved.

MONITORING 12 days ago - at 02/12/2025 01:47PM

We identified an API performance degradation, which impacted v2 custom object API calls on EU and NA1 Production environments. The issue has now been resolved and performance is back to normal. We are continuing to monitor.

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