Outage in Zuora

Internal server error observed for a subset of REST API calls in EU Production Tenants (ZID-EU1-PROD-9)

Resolved Minor
March 11, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/11/2025 02:25PM

This incident has been resolved.

MONITORING 4 days ago - at 03/11/2025 01:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 03/11/2025 01:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 03/11/2025 01:02PM

We are currently investigating this issue.

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