Cloud Providers Health Report - September 2022

Check our September 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.

In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Google Cloud, Heroku, Linode, Netlify, Vercel according to their reported outages.

AWS

Metrics

List of Outages

• 09/09MINORIncreased API Error Rates and Latency
• 14/09MINORIncreased API Error Rates
• 19/09MINORIncreased Route 53 Health Check API latency
• 22/09MINORIncreased API error rates
• 28/09MINORIncreased API Error Rates
• 28/09MINORIncreased Invoke Error Rates
• 28/09MINORIncreased API errors
• 29/09MINORIncreased Error rates and Latencies

Azure

Metrics

List of Outages

• 07/09MINORAzure Cosmos DB - North Europe - Investigating
• 07/09MINORAzure Front Door - Connectivity issues
• 07/09MINORAzure Front Door - Connectivity issues

DigitalOcean

Metrics

List of Outages

• 01/09MINORCloud Control Panel
• 02/09MINORCloud Control Panel
• 06/09MINORNetworking in LON1
• 07/09MINORContainer Registry Errors
• 07/09MINORMongo Managed Databases Creation
• 14/09MINORNetwork Connectivity in LON1
• 15/09MINORNetwork Connectivity in LON1
• 27/09MINORDroplet Console for New Droplets
• 27/09MINORDroplet Creation in AMS3

Fly.io

Metrics

List of Outages

• 01/09MINORMaintenance on YYZ WireGuard Gateway
• 04/09MINOREmergency volume array maintenance in IAD
• 05/09MINORIncreased error rate on registry.fly.io
• 06/09MINORConnection errors for non-standard ports (80/443)
• 13/09MINORSlow API response times
• 15/09MINORElevated API Errors
• 15/09MINORVM network connectivity in LHR and IAD
• 20/09MINORDashboard connectivity issues
• 23/09MINORSome apps failing to deploy
• 28/09MINORDeploys failing to complete
• 29/09MINORMachines API offline

Google Cloud

Metrics

List of Outages

• 01/09MINORGlobal: Google Cloud Functions Gen 2 customers experiencing issues
• 06/09MINORGlobal: Cloud Armor Security Policy Change Propagation Failures
• 06/09MINORUS-Central1: Cloud Dataflow jobs experiencing issues
• 07/09MINORBigQuery Data Transfer Service for Google Ad Manager transfer runs failing with error
• 08/09MINORGoogle Engineer are actively investigating an issues with BigQuery Early indication is customer in the EU area are being impacted.
• 09/09MINORAsia: Data Catalog Search seeing high error rate in APAC and US
• 13/09MAJORCloud Filestore ListInstances API failed with error code 429 globally
• 15/09MINORMulti-Region: Elevated Cloud Run deployment latency
• 15/09MINORGoogle Engineer are investigating an issues with Cloud GCE.
• 15/09MINORGlobal: Cloud Run deployment time outs and failures
• 15/09MINORIssue with creating new Stream instance
• 15/09MINORGlobal: Cloud Run deployment time outs and failures
• 15/09MINORGlobal: Calico enabled GKE clusters’ pods may get stuck Terminating or Pending after upgrading to 1.22+
• 15/09MINORGlobal: Calico enabled GKE clusters’ pods may get stuck terminating after upgrading to 1.22+
• 16/09MINORGlobal: Cloud Monitoring Dashboard experiencing issues editing tables
• 16/09MINORSupport Systems Salesforce case updates fails with row lock error.
• 17/09MINORGlobal: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates
• 18/09MINORGlobal: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates
• 18/09MINORGoogle Engineer investigating issues with initiation of new DB migrations. Please use API directly if you are experiencing failures.
• 19/09MINORDialogflow Agents unable to receive phone calls
• 20/09MINORus-east1: Cloud SQL instance creation failures
• 22/09MAJORCustomers experienced a cloud networking disruption from 04:30 AM - 04:58 AM US/Pacific
• 26/09MINORGoogle Cloud Console is experiencing issue with displaying the list of compute instances.
• 27/09MINORFirestore degraded performance in europe-west3
• 28/09MINORWe are experiencing an issue with Google BigQuery.
• 29/09MINORCloud Monitoring - Uptime - 100% error rate in southamerica-east1
• 29/09MINORMultiregion: BigQuery persistent errors for some customers' DML operations
• 29/09MINORGlobal: Calico enabled GKE clusters’ pods may get stuck Terminating or Pending after upgrading to 1.22+

Heroku

Metrics

List of Outages

• 08/09MINORDatabase unavailable for Heroku Connect in Virginia region
• 15/09MINORIssues with Heroku container builds
• 19/09MINORIssues accessing status site
• 28/09MINORHelp site maintenance scheduled on Sept 29, 2022 at 11:30 UTC
• 28/09MAJORIssues with upstream provider

Linode

Metrics

List of Outages

• 11/09MINORService Issue - Object Storage in Atlanta Data Center
• 13/09MAJORService Issue - Block Storage Sydney
• 14/09MAINTENANCEConnectivity Issue - Singapore
• 21/09MINORService Issue - Website and Cloud Manager
• 24/09MINORService Issue - Lish
• 28/09MINORSupport Phone Outage

Netlify

Metrics

List of Outages

• 01/09MINORIncreased errors and latencies across the High-Performance Edge Network
• 12/09MINORIncrease in Failed Builds
• 13/09MINORIncreased errors in form submissions and email notifications.
• 18/09MINORIncreased latency and errors on the Enterprise Load Balancer serving High Performance Edge
• 19/09MINORHosted DNS records not changeable
• 22/09MINORConnection Timeouts on Standard Edge Network Load Balancer.
• 23/09MINORAPI and Build System Degradation
• 25/09MINORIncreased Errors and Latency on Origin, Standard and High-Performance Edge, API, and Build System

Vercel

Metrics

List of Outages

• 01/09MINORDeployment Creation Errors
• 16/09MINORSSL Certificate Generation Delays
• 19/09MINORDNS Record and Wildcard Cert issue Delays
• 25/09MINORBitbucket deployment errors