Cloud Providers Health Report - September 2022
[UPDATE] Check our July 2023 report.
Check our September 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.
Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.
In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.
AWS
Metrics
- Total Incidents
-
8
0 MAJOR 8 MINOR - Total Outage Time
- ~16.0 hours
- Average Outage Time Per Incident
- 120 minutes
- Weekday with most problems
- Wednesday with 4 outages
List of Outages
- 09/09MINORIncreased API Error Rates and Latency
- 14/09MINORIncreased API Error Rates
- 19/09MINORIncreased Route 53 Health Check API latency
- 22/09MINORIncreased API error rates
- 28/09MINORIncreased API Error Rates
- 28/09MINORIncreased Invoke Error Rates
- 28/09MINORIncreased API errors
- 29/09MINORIncreased Error rates and Latencies
Azure
Metrics
- Total Incidents
-
3
0 MAJOR 3 MINOR - Total Outage Time
- ~13.5 hours
- Average Outage Time Per Incident
- 269 minutes
- Weekday with most problems
- Wednesday with 3 outages
List of Outages
- 07/09MINORAzure Cosmos DB - North Europe - Investigating
- 07/09MINORAzure Front Door - Connectivity issues
- 07/09MINORAzure Front Door - Connectivity issues
DigitalOcean
Metrics
- Total Incidents
-
9
0 MAJOR 9 MINOR - Total Outage Time
- ~12.0 hours
- Average Outage Time Per Incident
- 80 minutes
- Weekday with most problems
- Tuesday and Wednesday with 3 outages
List of Outages
- 01/09MINORCloud Control Panel
- 02/09MINORCloud Control Panel
- 06/09MINORNetworking in LON1
- 07/09MINORContainer Registry Errors
- 07/09MINORMongo Managed Databases Creation
- 14/09MINORNetwork Connectivity in LON1
- 15/09MINORNetwork Connectivity in LON1
- 27/09MINORDroplet Console for New Droplets
- 27/09MINORDroplet Creation in AMS3
Fly.io
Metrics
- Total Incidents
-
11
0 MAJOR 11 MINOR - Total Outage Time
- ~16.0 hours
- Average Outage Time Per Incident
- 87 minutes
- Weekday with most problems
- Thursday with 4 outages
List of Outages
- 01/09MINORMaintenance on YYZ WireGuard Gateway
- 04/09MINOREmergency volume array maintenance in IAD
- 05/09MINORIncreased error rate on registry.fly.io
- 06/09MINORConnection errors for non-standard ports (80/443)
- 13/09MINORSlow API response times
- 15/09MINORElevated API Errors
- 15/09MINORVM network connectivity in LHR and IAD
- 20/09MINORDashboard connectivity issues
- 23/09MINORSome apps failing to deploy
- 28/09MINORDeploys failing to complete
- 29/09MINORMachines API offline
Heroku
Metrics
- Total Incidents
-
5
1 MAJOR 4 MINOR - Total Outage Time
- ~24.0 hours
- Average Outage Time Per Incident
- 287 minutes
- Weekday with most problems
- Thursday and Wednesday with 2 outages
List of Outages
- 08/09MINORDatabase unavailable for Heroku Connect in Virginia region
- 15/09MINORIssues with Heroku container builds
- 19/09MINORIssues accessing status site
- 28/09MINORHelp site maintenance scheduled on Sept 29, 2022 at 11:30 UTC
- 28/09MAJORIssues with upstream provider
Linode
Metrics
- Total Incidents
-
6
1 MAJOR 5 MINOR - Total Outage Time
- ~16.9 hours
- Average Outage Time Per Incident
- 168 minutes
- Weekday with most problems
- Wednesday with 3 outages
List of Outages
- 11/09MINORService Issue - Object Storage in Atlanta Data Center
- 13/09MAJORService Issue - Block Storage Sydney
- 14/09MAINTENANCEConnectivity Issue - Singapore
- 21/09MINORService Issue - Website and Cloud Manager
- 24/09MINORService Issue - Lish
- 28/09MINORSupport Phone Outage
Netlify
Metrics
- Total Incidents
-
8
0 MAJOR 8 MINOR - Total Outage Time
- ~4.8 hours
- Average Outage Time Per Incident
- 35 minutes
- Weekday with most problems
- Sunday, Monday and Thursday with 2 outages
List of Outages
- 01/09MINORIncreased errors and latencies across the High-Performance Edge Network
- 12/09MINORIncrease in Failed Builds
- 13/09MINORIncreased errors in form submissions and email notifications.
- 18/09MINORIncreased latency and errors on the Enterprise Load Balancer serving High Performance Edge
- 19/09MINORHosted DNS records not changeable
- 22/09MINORConnection Timeouts on Standard Edge Network Load Balancer.
- 23/09MINORAPI and Build System Degradation
- 25/09MINORIncreased Errors and Latency on Origin, Standard and High-Performance Edge, API, and Build System
Vercel
Metrics
- Total Incidents
-
4
0 MAJOR 4 MINOR - Total Outage Time
- ~7.8 hours
- Average Outage Time Per Incident
- 117 minutes
- Weekday with most problems
- Sunday, Monday, Thursday and Friday with 1 outage
List of Outages
- 01/09MINORDeployment Creation Errors
- 16/09MINORSSL Certificate Generation Delays
- 19/09MINORDNS Record and Wildcard Cert issue Delays
- 25/09MINORBitbucket deployment errors
Nuno Tomas
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