Blog

Looking for an incident management tool?

Looking for the right incident management tool? Learn what features matter most, how to evaluate options, and find the perfect fit for your team's needs.

How to set up on-call compensation

Once you set up an on-call team, the next step is to decide their compensation. There might be several questions in your mind right now: "How do we fairly value on-call time?" "Is it a flat rate or hourly?" and a few others.

Observability vs Monitoring vs Telemetry: Key Differences

Explore the differences between observability, monitoring, and telemetry, and why combining all three is key to managing performance and reducing downtime.

Top Providers for Vendor Status Pages

Today, businesses are heavily reliant on online systems and platforms. But how would you communicate with users if you encounter downtime or an incident? This is where a status page comes in.

What are the costs of downtime?

Downtime can be a nightmare for any online business. As the digital landscape continues to expand, the importance of maintaining a reliable and stable online presence has never been greater.

7 steps to set up an on-call team

There is a moment in every company when 24x7 support is needed. Congrats! Here are seven steps to consider when you start thinking about building an on-call team.

What is on-call, and why is it important?

Your company has a product/service that needs to be up and running 24/7 or serving customers worldwide? Heads up, you might need an on-call team.