Affinity status

Everything seems OK

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Affinity is down?

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Affinity Latest Incidents

Resolved Intermittent availability for public-facing website

Our public-facing website at affinity.co is intermittently unavailable. We've identified that this is due to availability issues with the hosting provider for our public-facing website and are communicating with them around a fix. Our product applications are unaffected and continue to be available.

about 2 months ago Official incident report

Resolved Automated Notification Issue

A small number of customers were incorrectly notified that their account credentials had expired. If you received this message, no action is required. Please disregard the message, there is no need to update your account credentials at this time. We apologize for any confusion this may have caused.

Resolved Affinity Availability Impaired

We're aware of issues receiving 503 errors while connecting to Affinity. We're currently aware of the issue and actively investigating, and will update this page when we have more information.

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FAQ

Is Affinity down?
Affinity seems to be up and running. We're updating the status regularly.
I'm having issues with Affinity, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Affinity is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Affinity has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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