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Minor Incident Instagram direct messages not syncing, replies failing
We are currently investigating an issue where Instagram direct messages are not syncing and replies are failing with the error message: 'Received Facebook error response of type OAuthException: (#100) The thread owner has archived or deleted this conversation, or the thread does not exist. (code 100, subcode 2534001)' We are checking with Instagram in relation to this issue. Please subscribe to receive additional updates. We apologize for the inconvenience.
Resolved Minor Instagram video posts failing to publish
We are facing an issue where Video posts for Instagram are failing to publish. Facebook/Instagram are looking into this issue here https://developers.facebook.com/support/bugs/429918432227032/?join_id=f1c73a91905e174 and we are waiting for more information on this issue. We apologize for the inconvenience and will post another update as soon as we learn more.
Resolved Minor Instagram Publishing Issue
We are currently investigating an issue where Instagram posts aren't currently publishing successfully and receive the following error message An unexpected error has occurred. Please retry your request later. (code 2, subcode null) We are checking with Instagram in relation to this issue.
Resolved Minor Instagram Publishing Issue
We are currently investigating an issue with Instagram publishing, where you receive the following error message " Received Facebook error response of type OAuthException: The requested resource does not exist (code 24, subcode 2207006) 'Media Not Found - The media cannot be found.' The issue has been reported to Facebook and we are waiting for feedback from them on this issue. https://developers.facebook.com/support/bugs/672632157209046/ https://developers.facebook.com/support/bugs/340584821269339/ https://developers.facebook.com/support/bugs/665158288165343/
Resolved Maintenance Agorapulse desktop app is down
We're currently releasing an updated infrastructure for our front-end application which has caused some resources to be unavailable preventing the Agorapulse desktop app to load correctly. The Agorapulse mobile app has not been affected. We will resolve this status as soon as the update has been completed. Thank you for your patience.
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