Outage in Airship

Investigating an issue with the Message Center Messaging component

Resolved Minor

March 29, 2022 - Started about 2 years ago - Lasted 36 minutes
Official incident page

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Outage Details

Since 10:20 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Components affected

Airship Message Center Messaging

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 03/29/2022 05:58PM

We're currently investigating an issue regarding delayed sends for sends that include Message Center messages. Messages like this that have already been previously sent should not be affected. Users may also see potential delays in viewing Segmented In-App Automations.

Our engineering team is working to resolve the issue. We will update our status page with affected components as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns

INVESTIGATING about 2 years ago - at 03/29/2022 05:20PM

Since 10:20 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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