Outage in Airship
Delays with Attributes and Tags Segmentation
Resolved Minor
February 19, 2026 - Started 2 months ago
- Lasted about 9 hours
Incident Report
Since 3:00 AM PST, we have been investigating an issue with our Segmentation service.Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.
Components affected
Airship APIs Airship Email Messaging Airship Mobile Messaging Airship SMS Messaging Airship Web NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
2 months ago - at 02/20/2026 04:16AM
[in progress]
Our engineering team has implemented a fix and we are currently monitoring the system.Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
2 months ago - at 02/20/2026 04:09AM
Since 3:00 AM PST, we have been investigating an issue with our Segmentation service.Customers using segmentation features, including attributes and tags, may experience delays in message deliveries. We want to assure you that no messages will be dropped.Our engineering team is actively working on a resolution. We will update this page with more information about the affected components as our investigation progresses.If you have any questions or concerns, please don't hesitate to contact Airship Technical Support at https://support.airship.com.
Latest Airship outages
Investigating an issue with the APIs component - about 1 month ago
Issues with evaluating tags, events, and attributes - about 2 months ago
Delays with Attributes and Tags Segmentation - 2 months ago
SMS/MMS deliveries delayed on Verizon Wireless - 3 months ago
Investigating an issue with the go.airship.com component - 3 months ago
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