Investigating an issue with the Performance Analytics component

The underlying issue with Airship’s Performance Analytics component was resolved and the data has been fully restored.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

The underlying issue with Airship's Performance Analytics component was resolved.
We are currently monitoring the data.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

The underlying issue with Airship's Performance Analytics component was resolved at approximately 3:00 PM Pacific on 30-Nov and is fully operational again. However, some customers may still be experiencing availability issues related to some Performance Analytics data that would have been generated between 10:00 AM Pacific on 29-Nov through 3:00 PM Pacific on 30-Nov.

The Airship engineering team is working as quickly as possible to resolve this issue. We apologize for any inconvenience this may have caused.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

We are currently investigating an issue involving the Performance Analytics component that began at approximately 11am Pacific time on 29-Nov.

Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Since 3:33 PM Pacific time, we are investigating an issue involving the Performance Analytics component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.