Outage in Airship

Investigating an issue that is impacting multiple components

Resolved Minor
September 01, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Since approximately 8 AM Pacific time we are investigating an issue that is impacting multiple components. This may lead to the following issues: New installs will not be able to generate a channel, so all Airship features will not be available. Preference Center updates will not be available. Feature Flags will not be retrievable. In-App Automation updates (new In-App Automations, edits and stops) will not be retrievable. In-App Automations will be delayed. Global Holdout Groups will not be able to be fetched for In-App Automations.We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Latest Updates ( sorted recent to last )
INFORMATIONAL 8 months ago - at 09/01/2023 03:00PM

Since approximately 8 AM Pacific time we are investigating an issue that is impacting multiple components. This may lead to the following issues: New installs will not be able to generate a channel, so all Airship features will not be available. Preference Center updates will not be available. Feature Flags will not be retrievable. In-App Automation updates (new In-App Automations, edits and stops) will not be retrievable. In-App Automations will be delayed. Global Holdout Groups will not be able to be fetched for In-App Automations.We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

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