Outage in AskCody

Infrastructure maintenance

Resolved Minor
October 26, 2023 - Started 6 months ago - Lasted 11 days
Official incident page

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Outage Details

Date: November 3rd, 2023 Maintenance window: We will be upgrading parts of our infrastructure to ensure continued reliability of our services. During this time you may experience intermittent disruptions of service and/or degraded performance levels. Service window for North America: EST 2 AM - 7 AM Service window for Europe & Australia: CET 5 PM - 10 PM
Components affected
AskCody Meeting Services Portal AskCody Mobile App (iOS) AskCody Visitor Management Portal AskCody Room Management Portal AskCody Data Collection AskCody Exchange Integration AskCody Exchange Integration AskCody Outlook Add-in AskCody Check-in kiosk AskCody Calendar Notification Service AskCody Outlook Add-in AskCody Room Management Portal AskCody Azure AD integration AskCody Outlook Add-in AskCody Room Displays AskCody Meeting Services Finance API AskCody Meeting Services Portal AskCody Room Displays AskCody Visitor Management Portal AskCody Meeting Services Finance API AskCody Calendar Notification Service AskCody Outgoing Email AskCody Meeting Dashboards AskCody Outlook Add-in AskCody Workplace Central AskCody Outlook Add-in AskCody Outlook Add-in AskCody Power BI Dashboard AskCody Check-in kiosk AskCody Meeting Dashboards AskCody Power BI Dashboard AskCody Active Directory Forwarding Service AskCody Mobile App (iOS) AskCody Workplace Central AskCody Azure AD integration AskCody Data Collection AskCody Active Directory Forwarding Service
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2023 08:15AM

This incident has been resolved.

MONITORING 6 months ago - at 10/26/2023 03:09PM

Date: November 3rd, 2023

Maintenance window: We will be upgrading parts of our infrastructure to ensure continued reliability of our services.
During this time you may experience intermittent disruptions of service and/or degraded performance levels.

Service window for North America: EST 2 AM - 7 AM

Service window for Europe & Australia: CET 5 PM - 10 PM

Latest AskCody outages

North America: Degraded Performance - ErrorUnauthorized - 26 days ago
North America: Degraded Performance - ErrorUnauthorized - 27 days ago
Degraded Performance - Insights - 3 months ago
Degraded Performance - Workplace Central - 4 months ago
Degraded performance: Slow loading on the AskCody platform - 4 months ago

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