Outage in Atlas

Sign-ups, Product Activation, and Billing not working

Resolved Minor
August 02, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/02/2023 03:59PM

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

MONITORING almost 2 years ago - at 08/02/2023 02:25PM

We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.

INVESTIGATING almost 2 years ago - at 08/02/2023 01:41PM

We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.

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