Outage in Auvik Networks

Service Disruption - Customers with sites on the US1 cluster are not receiving.

Resolved Minor
March 11, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We’re experiencing disruption to alerts for devices and services for customers on the US1 cluster. We will continue to provide updates as they become available.
Components affected
Auvik Networks us1.my.auvik.com
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2024 04:33PM

Delays for alerts for devices and services for customers on the US1 cluster have been resolved. The lag has been removed for alerts, and they are now current. The source of the disruption has been resolved, and services have been fully restored.

MONITORING about 2 months ago - at 03/11/2024 03:36PM

We’ve identified the source of alerts for devices and services for customers on the US1 cluster and continue to monitor the situation. Alert lag is steadily decreasing. We expect a resolution in the near term. We’ll keep you posted when resolved.

MONITORING about 2 months ago - at 03/11/2024 02:23PM

We’ve identified the source of the service disruption with alerts for devices and services for customers on the US1 cluster and are monitoring the situation. We’ll keep you posted on a resolution.

IDENTIFIED about 2 months ago - at 03/11/2024 02:14PM

We’ve identified the source of the service disruption, with alerts for devices and services for customers on the US1 cluster. We are working to restore service as quickly as possible.

INVESTIGATING about 2 months ago - at 03/11/2024 01:41PM

We’re experiencing disruption to alerts for devices and services for customers on the US1 cluster. We will continue to provide updates as they become available.

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