Check if Aware is down, recent outages, user-reported issues, and outages map.
Aware is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 13 incidents since started monitoring Aware status in October 2022. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Mar 28, 2024
11:15 AM EDT
|
Major | Users are unable login and access Aware | 40 minutes |
|
Sep 15, 2022
01:02 PM EDT
|
Minor | Microsoft Database Degraded Performance - Not Impacting All Customers | Ongoing |
|
Sep 08, 2022
06:45 PM EDT
|
Minor | Microsoft Database Outage - Not Impacting All Customers | Ongoing |
|
Sep 01, 2022
08:52 AM EDT
|
Minor | Microsoft Database Outage - Not Impacting All Customers | Ongoing |
|
Aug 31, 2022
08:45 AM EDT
|
Minor | Unable to login to Aware | Ongoing |
|
Aug 12, 2022
12:30 PM EDT
|
Minor | Aware Content Ingestion Delayed | Ongoing |
|
Aug 05, 2022
01:45 PM EDT
|
Minor | Content ingestion delayed. This issue is not impacting all customers. | Ongoing |
|
Jun 14, 2022
03:27 PM EDT
|
Minor | Investigating potential login issues | Ongoing |
|
May 25, 2022
07:15 AM EDT
|
Minor | Intermittent Slowness | Ongoing |
|
May 19, 2022
01:30 PM EDT
|
Minor | Search and Discover Error | Ongoing |
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| Component | Status |
|---|---|
| Spotlight | OK |
| Monitoring | OK |
| Search & Discover | OK |
| Retention | OK |
| Data Hold | OK |
| User Data Removal | OK |
| Authentication & Authorization | OK |
Data governance and compliance platform that offers analytics, monitoring, data retention, and user data management tools for enterprise information control and legal compliance.
Monitoring Aware since October 2022
Tracking 9 Aware services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
551 days ago
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Aware isn't down. You can check Aware status and incident details on the top of the page. IsDown continuously monitors Aware official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Aware is currently operational. You can check Aware status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Aware being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Aware official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Aware last outage was on March 28, 2024 with the title "Users are unable login and access Aware"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Aware and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Aware is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Aware's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Aware with maximum flexibility
IsDown monitors Aware for major outages. A major outage is when Aware experiences a critical issue that severely affects one or more services/regions. When Aware marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Aware status page for minor outages. A minor outage is when Aware experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Aware status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Aware publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Aware and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Aware and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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