Outage in AWS
Increased Error Rates
Resolved Minor
June 03, 2020 - Started almost 4 years ago
- Lasted almost 2 years
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Outage Details
3:20 PM PDT We are investigating intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region.
3:51 PM PDT We have identified the root cause of the issue causing intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region and continue working towards resolution.
4:40 PM PDT We are beginning to see recovery for intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region. We continue to work toward full recovery.
5:53 PM PDT Between 2:04 PM and 5:10 PM PDT some Amazon Connect customers experienced issues accessing the Amazon Connect web application in the US-WEST-2 Region. For a portion of that time, some users may have seen error messages when accessing the Amazon Connect web application. The issue has been resolved and the service is operating normally.
3:51 PM PDT We have identified the root cause of the issue causing intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region and continue working towards resolution.
4:40 PM PDT We are beginning to see recovery for intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region. We continue to work toward full recovery.
5:53 PM PDT Between 2:04 PM and 5:10 PM PDT some Amazon Connect customers experienced issues accessing the Amazon Connect web application in the US-WEST-2 Region. For a portion of that time, some users may have seen error messages when accessing the Amazon Connect web application. The issue has been resolved and the service is operating normally.
Components affected
Amazon Connect (us-west-2)Latest AWS outages
Elevated API error rates - US-West - 9 days ago
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Increase authentication errors - Ohio - 3 months ago
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