Outage in Azure

Datacenter Cooling Event - Southeast Asia

Resolved Minor
February 08, 2023 - Started about 2 months ago - Lasted about 1 hour

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Outage Details

Issue Summary: Starting around 20:19 UTC on 7 February 2023, a utility power surge in the Southeast Asia region tripped all of the chiller units for one datacenter offline. While working to restore the chiller units, temperatures in the datacenter increased so we had proactively powered down compute, storage and networking resources to avoid damage to hardware. All impacted infrastructure is in the same single datacenter, within one of the region’s three Availability Zones (AZs). We are continuing to work through our structured power-up process, initially targeting storage resources, followed by compute resources. We are actively monitoring as we work through this extended process, and storage restoration is progressing well. Downstream services that have been identified as impacted include Azure App Services, Azure Backup, Azure Cosmos DB, Azure Database for MySQL & flexible server, Azure Database for PostgreSQL & flexible server, Azure Log Analytics, Azure Red Hat OpenShift, Azure Search, Azure SQL Database, and Azure Virtual Machines (VMs).
Components affected
Australia East - Azure Cognitive Search East Asia - Azure Stream Analytics Southeast Asia - QnA Maker Australia East - Azure Red Hat OpenShift Australia East - Azure Data Explorer Australia East - Application Insights Australia East - Azure Stream Analytics Australia East - Event Hubs Australia East - Azure Data Factory East Asia - Azure SignalR Service East Asia - Azure web PubSub East Asia - Azure Data Factory Australia East - Notification Hubs Australia East - Azure SQL Database Australia East - Azure Database for MySQL East Asia - Azure Site Recovery Australia East - Log Analytics Australia East - Azure Database for MySQL flexible servers Southeast Asia - Azure web PubSub Australia East - Azure functions Australia East - Azure Synapse Analytics East Asia - HDInsight East Asia - Azure Synapse Analytics East Asia - Azure Cache for Redis Australia East - Key Vault East Asia - Azure Database for PostgreSQL flexible servers *Non-Regional - Microsoft Azure portal East Asia - Azure Data Explorer Southeast Asia - API Management Australia East - HDInsight Southeast Asia - Web Apps East Asia - Azure Firewall Australia East - Azure Container Service Australia East - Virtual Machine Scale Sets East Asia - Web Apps East Asia - Azure Databricks Australia East - Network Watcher East Asia - Azure Database for PostgreSQL Southeast Asia - App Service East Asia - Key Vault *Non-Regional - Azure Active Directory (Azure AD) Australia East - Azure Databricks Southeast Asia - Azure Cache for Redis East Asia - Application Insights Southeast Asia - Azure Backup East Asia - Azure Database for MySQL flexible servers Australia East - Azure Container Apps East Asia - Azure NetApp Files Australia East - Azure Kubernetes Service (AKS) Australia East - Azure SignalR Service East Asia - App Service East Asia - Azure Machine Learning Australia East - Azure web PubSub Southeast Asia - Network Watcher Southeast Asia - Azure Container Service Southeast Asia - Azure Database for PostgreSQL flexible servers East Asia - Azure Database for MariaDB Australia East - Azure Analysis Services East Asia - Storage Accounts Southeast Asia - Application Insights Southeast Asia - Log Analytics Southeast Asia - Azure Site Recovery East Asia - Network Watcher Southeast Asia - Azure Database for PostgreSQL Southeast Asia - Azure Firewall East Asia - QnA Maker Australia East - API Management Australia East - QnA Maker East Asia - Virtual Machines Southeast Asia - Azure Database for MySQL flexible servers East Asia - Web Apps Linux Australia East - Azure Database for MariaDB East Asia - Service Bus Southeast Asia - Azure NetApp Files Southeast Asia - Notification Hubs Australia East - Azure Database for PostgreSQL Australia East - Azure Database for PostgreSQL flexible servers Southeast Asia - Storage Accounts East Asia - Azure Backup East Asia - Log Analytics Australia East - Virtual Machines Australia East - Azure Site Recovery Southeast Asia - Web Apps Linux Southeast Asia - Azure Cognitive Search Southeast Asia - Azure SignalR Service Southeast Asia - HDInsight Southeast Asia - Azure Data Factory Southeast Asia - Microsoft Purview Australia East - Azure Backup Southeast Asia - Azure Synapse Analytics Southeast Asia - Azure Stream Analytics Southeast Asia - Event Hubs Southeast Asia - Azure Analysis Services Southeast Asia - Azure Databricks Southeast Asia - Azure Data Explorer East Asia - Event Hubs *Non-Regional - Universal Print East Asia - Notification Hubs East Asia - Azure Container Service East Asia - Azure Kubernetes Service (AKS) East Asia - Azure Red Hat OpenShift East Asia - Azure Container Apps East Asia - Azure SQL Database East Asia - Azure Database for MySQL Australia East - Azure Firewall Australia East - App Service Australia East - Web Apps Australia East - Web Apps Linux Australia East - Azure Cache for Redis Australia East - Azure IoT Central Australia East - Service Bus Southeast Asia - Key Vault Southeast Asia - Virtual Machines Southeast Asia - Virtual Machine Scale Sets Southeast Asia - Azure functions Southeast Asia - Azure Machine Learning East Asia - Virtual Machine Scale Sets East Asia - Azure functions East Asia - API Management East Asia - Azure Cognitive Search Southeast Asia - Azure Kubernetes Service (AKS) Southeast Asia - Azure Red Hat OpenShift Southeast Asia - Azure SQL Database Southeast Asia - Azure Database for MySQL Southeast Asia - Azure Database for MariaDB Southeast Asia - Azure IoT Central Southeast Asia - Service Bus Australia East - Microsoft Purview *Non-Regional - Key Vault Australia East - Storage Accounts Australia East - Azure NetApp Files Australia East - Azure Machine Learning

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